Skip to content

State Farm® Insurance Agent Susan Helwig

Susan G Helwig Ins Agcy Inc

836 S Moody Road
Palatka, FL 32177-8414

Red Brick building near the entrance to Wal-Mart on Moody Road.

Profile photo of a State Farm Agent named: Susan Helwig

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 12pm
1pm - 5pm
After Hours by Appointment
Call us 24 hours a day!


836 S Moody Road
Palatka, FL 32177-8414


English, Spanish

I have been a Florida resident most of my life. I worked for State Farm operations and received my BS degree from Florida Southern college while working full-time. I have been an agent in Palatka for twenty two years. I love the small town feel of Putnam County and enjoy our community so much. I am a member of the Putnam Chamber of Commerce. I also volunteer for Feed the Need of Putnam County, Inc. This is a non-profit that feeds school children on the weekends during the school year. I also like to support several charities in our community. My husband Jack is the secretary for the Azalea City Kiwanis. Outside of work, I spend my time enjoying the beautiful weather that Florida has to offer. I also travel to Washington State to visit my Grandchildren.

I opened my State Farm agency in July 2001 and I am so thankful for the warm welcome and support that I have received in Putnam County. My team and I realize that insurance is not a one size fits all and we are dedicated to making sure we provide customers with car insurance, home insurance, renters insurance, commercial business insurance, life insurance and health insurance. Oh, and don’t forget we also do boat insurance, recreational vehicles too. We are the office that wants to make sure we help you with cost effective options for your family. We know that affordability is important but it is also important to choose an office that will explain what you are buying. We want to make sure above all that we are meeting YOUR needs.

We can also help all over the state of Florida for those of you that are comfortable in the virtual world of text, email, fax and virtual meetings.

If you are in the area, please stop by and meet my incredible team and receive an insurance quote. We appreciate our customers and work hard for them.

New to the area: My team and I can help with state to state transfers and relocating your auto insurance, homeowners insurance and renters insurance. We are a pet friendly office.

We are an office that cares about our customers and their family. So if that is what you are looking for, we are here for you, in person, on the phone, through text, email and virtually. Our office will work hard to meet your expectations.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities, Home Loans

Skip Infinite Scroll Facebook Feed
  • Our office is committed to helping people with their insurance and financial needs. We focus on auto insurance, home insurance, renters insurance, life insurance and health insurance throughout Putnam County including Palatka, East Palatka, Interlachen, San Mateo, Bostwick, Melrose, Bardin, Satsuma, Crescent City, Florahome, Grandin, Hollister, Citra, and Pomona Park. We are located in Putnam County Florida but we can conduct business through out the state of Florida. We are here to help.

My team is licensed and dedicated to making sure our State Farm customers are helped with friendly and professional services. Our Team hopes that our office will make customers comfortable and relaxed when dealing with decisions concerning their insurance and financial service needs.

Jack Helwig, IV State Farm Agent Team Member

Jack Helwig, IV

Agent's Executive Assistant

Jack has been married to Susan for 28 years.   He has his 220 and 215 licenses.  He handles most of our Homeowner Insurance questions.  He is the Secretary for the Azalea City Kiwanis and is active in our community.

Ashley Tillis State Farm Agent Team Member

Ashley Tillis

Agent's Executive Assistant

We are very pleased that in 2018, Ashley came back to our office. Her many talents made her the right choice to take over the Office Manager’s position. Ashley did work from 2008 until 2015 in our office. She is 220 and 215 license and has an exceptional ability to help our customers with what they need. Ashley works tirelessly to make sure our office runs smooth. She is devoted to her church and her family. Ashley and her husband, Jason like to be on the water. They have a large family they enjoy spending time with. We are lucky to have her back and in charge.

Tamoa Arroyo State Farm Agent Team Member

Tamoa Arroyo


Susan Helwig, BOSS LADY, as I fondly call her, gave me the opportunity to work for her. Boss Lady, and her team are a blessing to me and the population they serve. I am extremely honored to say that I am part of their team.
Ashley Johns State Farm Agent Team Member

Ashley Johns

Agent's Executive Assistant

Natasha Harper State Farm Agent Team Member

Natasha Harper

Agent's Executive Assistant

Natasha is a companionate and understanding person who wants to help. She loves her pets and can be found in nature in her free time.