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State Farm® Insurance Agent

Susan Helwig

Susan G Helwig Ins Agcy Inc

836 S Moody Road
Palatka, FL 32177-8414

Red Brick building near the entrance to Wal-Mart on Moody Road.

Would you like to create a personalized quote?

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
9am - 1pm
After Hours by Appointment
Call or text us 24 hours a day!

Contact me to schedule a virtual meeting


836 S Moody Road
Palatka, FL 32177-8414



I have been a Florida resident most of my life. I worked for State Farm operations and received my BS degree from Florida Southern college while working full-time. I have been an agent in Palatka for twenty-two years. In August, I celebrated 40 years with State Farm. I love the small town feel of Putnam County and enjoy our community so much. I am a member of the Putnam Chamber of Commerce. I also volunteer for Feed the Need of Putnam County, Inc. This is a non-profit that feeds school children on the weekends during the school year. I also like to support several charities in our community. My husband Jack is the secretary for the Azalea City Kiwanis. Outside of work, I spend my time enjoying the beautiful weather that Florida has to offer. I also travel to Washington State to visit my Grandchildren.

I opened my State Farm agency in July 2001 and I am so thankful for the warm welcome and support that I have received in Putnam County. My team and I realize that insurance is not a one size fits all and we are dedicated to making sure we provide customers with car insurance, home insurance, renters insurance, commercial business insurance, life insurance and health insurance. Oh, and don’t forget we also do boat insurance, recreational vehicles too. We are the office that wants to make sure we help you with cost effective options for your family. We know that affordability is important but it is also important to choose an office that will explain what you are buying. We want to make sure above all that we are meeting YOUR needs.

We can help all over the state of Florida for those of you that are comfortable in the virtual world of text, email, fax and virtual meetings.

If you are in the area, please stop by and meet my incredible team and receive an insurance quote. We appreciate our customers and work hard for them.

New to the area: My team and I can help with state to state transfers and relocating your auto insurance, homeowners insurance and renters insurance. We are a pet friendly office.

We are an office that cares about our customers and their family. So if that is what you are looking for, we are here for you, in person, on the phone, through text, email and virtually. Our office will work hard to meet your expectations.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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  • Our office is committed to helping people with their insurance and financial needs. We focus on auto insurance, home insurance, renters insurance, life insurance and health insurance throughout Putnam County including Palatka, East Palatka, Interlachen, San Mateo, Bostwick, Melrose, Bardin, Satsuma, Crescent City, Florahome, Grandin, Hollister, Citra, and Pomona Park. We are located in Putnam County Florida but we can conduct business throughout the state of Florida. We are here to help. Get your free quote today!

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My team is licensed and dedicated to making sure our State Farm customers are helped with friendly and professional services. Our Team strives to make all customers comfortable and relaxed when dealing with decisions concerning their insurance and financial service needs.

Natasha Harper State Farm Agent Team Member

Natasha Harper

Agent's Executive Assistant

Natasha is a compassionate and understanding person who wants to help. She comes to us with extensive life insurance knowledge, and can help you to make the most informed decision. She just celebrated a year with our office and just recently passed her 220 license test to offer more extensive options. She loves her pets and can be found in nature in her free time. So come see her for all your property, life or health insurance needs.

Jack Helwig, IV State Farm Agent Team Member

Jack Helwig, IV

Agent's Executive Assistant

Jack has been married to Susan for 31 years. He has his 220 and 215 licenses. He handles most of our Homeowner Insurance and commercial policy questions. He is the Secretary for the Azalea City Kiwanis and is active in our community. Go Bucs!

Lacey Sheridan State Farm Agent Team Member

Lacey Sheridan

Agent's Executive Assistant

Hello everyone! My name is Lacey Sheridan. I was born and raised in Putnam County, graduating from Palatka High School in 2008. Helping my community and those around me has always been a true passion of mine. I’ve worked in the banking industry for almost 10 years and now licensed in Auto, Fire, Life and Health Insurance. When I’m not in the office, you can find my son (Cole) and I out enjoying the sunshine, typically on the water or making memories in the kitchen whipping up something delicious. Here at State Farm, we offer a wide range of products and services to protect the people and property in your life, I’d love to speak with you to see which options work for your lifestyle.

Ashley Johns State Farm Agent Team Member

Ashley Johns

Agent's Executive Assistant

Ashley or AJ as we call her comes to us with an extensive property and casualty background. If you have a homeowners insurance need she is the woman for the job! She loves spending time with her daughter doing all things outdoors or on the water. As a native of Putnam county she knows just about everyone who walks through our doors. She just celebrated a year with our office and we look forward to many more.

Katie Baggs State Farm Agent Team Member

Katie Baggs

Agent's Executive Assistant

Katie has been a life long resident of Putnam County. She loves the outdoors and spending time with family. She has extensive knowledge in Property and Casualty but enjoys doing auto the most. She is looking to add Life, Health & Annuity License to her resume soon.

Christy Garcia State Farm Agent Team Member

Christy Garcia

Agent's Executive Assistant

Donna Mcelroy State Farm Agent Team Member

Donna Mcelroy

Agent's Executive Assistant